ABOUT SHILOH JUNE
My Other Lives (Part I)
In addition to music, I have a strong passion for fashion (no rhyme intended). I studied both subjects in college, earning a Bachelor’s degree in Music and Fashion Merchandising, and I’m currently pursuing my Master’s in the Business of Creative Enterprises. Below are examples of my styling and visual merchandising work, all created within brand guidelines.
BRILLIANT EARTH, JEWELRY CONSULTANT (WEST HOLLYWOOD)
March 2023-Present
Within my first five months, I became the top seller in my region and am currently ranked in the top five company-wide. I consistently maintain an average appointment conversion rate above 40%, with a high-value conversion rate of 25%. Embracing the showroom culture, I lead by example — organizing team lunches, facilitating training for new hires, and motivating peers to drive sales and deliver exceptional customer experiences. I remain flexible to meet business needs, often adjusting my schedule and supporting concierge duties as needed. Additionally, I leverage Salesforce, NetSuite, and Microsoft Office Suite to efficiently manage operations and customer interactions.
TARGET, STYLE TEAM LEADER (WEST HOLLYWOOD)
July 2020-May 2022
I led a cross-functional team across eight departments with an empathetic leadership style, driving performance during the high-volume Q4 season. I oversaw specialty sales divisions, including Electronics and Beauty, while managing shift schedules, re-merchandising initiatives, and upholding brand standards. I played a key role in transforming the store environment from a traditional big-box format to a boutique-style experience, boosting sales and enhancing customer engagement. I also trained and mentored team members, successfully promoting two into supervisory roles. In addition, I achieved 9% comp growth in the Kids Department despite space and inventory reductions, and maintained inventory accuracy above 95% in the Backroom for both Kids and Baby categories.
MUJI, IN-STORE VMD (SOCAL REGION)
November 2017- July 2020
Promoted from part-time seasonal associate to Department Manager and then Regional Visual Merchandising Supervisor, I led visual merchandising strategies across multiple locations, driving sales growth, elevating store aesthetics, and optimizing customer engagement. Key achievements include a 360% increase in accessory sales in Q2 2018, the creation of a new training role to streamline onboarding and development, and contributing to the successful launch of two new MUJI stores. I managed a team of 35+ employees, consistently demonstrating leadership, creativity, and a strong commitment to retail excellence. My performance was recognized with multiple Employee of the Month awards, highlighting my impact across the region.
MTV, WARDROBE DEPARTMENT INTERN, NEW YORK, NY
June 2009-August 2009
As a Wardrobe Department Intern at MTV, I supported the styling needs for 'It’s On with Alexa Chung' and other live programming. I worked directly with on-air talent, including Sway Calloway, classic MTV VJs, and celebrity guests, assisting with outfit selection, fittings, and last-minute wardrobe adjustments in a fast-paced, live studio environment. Responsibilities included preparing and organizing wardrobe racks, pulling looks according to show themes or guest appearances, handling wardrobe continuity, and processing sample returns. I collaborated closely with stylists and production teams to ensure talent was camera-ready under tight timeframes, developing a strong understanding of on-air styling, brand partnerships, and the dynamics of live television production.
MACY’S, HOLIDAY/ SEASONAL VISUAL MERCHANDISING ASSOCIATE, SALISBURY, MD
Oct 2009- Oct 2016
Supported the Visual Merchandising team at the Salisbury location with day-to-day merchandising tasks and independently executed all holiday visual projects, including signage creation, fixture construction, and holiday floor set execution. After completing major seasonal initiatives, transitioned into a broader merchandising role to support overall store operations and visual standards.
GAP, INC.
April 2008- October 2011
Gap, Salisbury, MD
Assistant Customer Experience Manager (April 2011 – October 2011)
Customer Experience Expert (May 2010 – April 2011)
Sales Associate / Sales Support (September 2009 – February 2010)
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Drove sales generation by enhancing both customer and employee engagement, consistently delivering a positive and brand-aligned experience.
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Recruited, interviewed, and hired new associates, while training, coaching, and providing developmental feedback to team members in partnership with management.
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Supported the General Manager in executing customer experience strategies and fostering a positive, results-driven work environment by championing a "customer first" mentality and inspiring creativity and collaboration.
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Oversaw daily visual merchandising execution, ensuring marketing materials and in-store presentations aligned with company standards.
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Collaborated with the District Manager to tailor visual strategies specific to store size, product assortment, and regional customer preferences.
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Early roles included driving sales on the floor, assisting with operational support, and ensuring a seamless store experience during high-volume periods.
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Banana Republic
Sales Associate / Sales Support
Newark, DE (April 2008 – May 2010)
New York, NY (May 2009 – August 2009)
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Provided exceptional customer service and sales support across two high-traffic locations, contributing to brand standards and sales goals.
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Assisted with seasonal merchandising transitions, new product launches, and visual floor sets in collaboration with store leadership.
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Adapted quickly to both suburban and flagship-level store environments, gaining valuable experience in customer service, operations, and visual presentation.
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CV
Retail/Visual Experience
Master of Arts, Business of Creative Enterprises (In Progress — Expected Spring 2026)
Emerson College — Boston, MA
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Focus: Business strategy, marketing, finance, and leadership within creative industries such as fashion, music, media, and entertainment.
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Bachelor of Science, Fashion Merchandising (Graduated Spring 2010)
University of Delaware — Newark, DE
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Double major in Music and Fashion Merchandising, demonstrating a strong ability to balance multiple complex disciplines and manage competing priorities.
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Coursework included textile science, retail buying strategies, visual merchandising, trend forecasting, brand development, presentation techniques, and speech.
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Relevant projects: Analyzed textile properties for merchandising decisions, developed seasonal trend reports, created mock retail business plans, and performed in a variety of music settings, honing my discipline and time-management skills.
RELEVANT COURSEWORK
Fashion Merchandising, Visual Merchandising, Art, Accessories Analysis, Textiles, Planning and Buying, Marketing, Business Management, Accounting, Apparel Product Assembly, Retail Math, Computer Science
SKILLS
15+ years of retail experience with a proven track record in customer service, sales, and team leadership. Proficient in Microsoft Word and PowerPoint, with advanced expertise in Microsoft Excel 2007 and Access 2007, currently updating and expanding my skills in these areas. Experienced in HTML coding and Photoshop for creative projects. Conversational proficiency in Italian, with additional understanding of Spanish and French, enhancing communication in diverse, multilingual environments.
CAREER GOALS
My current career focus is to bring my expertise in styling, customer experience, and visual merchandising to innovative, customer-driven brands. I am passionate about combining creativity with service excellence to support sustainable, mindful companies, whether through retail environments, digital styling platforms, or brand storytelling projects.